Microsoft 365 Alert – Service Degradation – Power BI – Users may be unable to load embedded Power BI reports – RESOLVED

Announcements Sourav Nandi

16/03/2023 07:20:00 AM (GMT)

NHSmail Reference : INC34822362

Microsoft Reference : PB528468

Issue Status : RESOLVED

Issue Description : Users may have been unable to load embedded Power BI reports.

More Information : Users may have been unable to load embedded Power BI reports.

Final Update : 16/03/2023 07:20:00 AM – Microsoft have finished reverting the change in the affected environments. They’ve monitored telemetry and confirmed with some users that the impact is remediated.

Root cause : A portion of infrastructure that facilitates loading embedded Power BI reports wasn”t performing efficiently due to a recent change.

Next steps : To help prevent similar impact in the future, Microsoft are further reviewing why the change affected the infrastructure’s performance and how they can improve their validation procedures to catch such issues before changes are made.