INC34183362 – NHSmail Delivery Delay – RESOLVED

Announcements, Service Issues Sourav Nandi

06/02/2023 14:45:00 (BST)

Issue Status: RESOLVED

Description: We are aware of an issue that may intermittently impact a small number of users sending and receiving mails to this morning. The issue is impacting mails being sent from nhs.net email addresses to external mail domains, and also messages from external domains to nhs.net mailboxes; testing appears to show that mails to and from the nhs.uk domain and from nhs.net to nhs.net are not impacted.

Final Update: 06/02/2023 17:15:00 – The earlier issue identified that may have caused an intermittent impact to a small subset of users regarding the sending or receiving of email for external (non nhs.net) domains has now been resolved.

Thank you for your patience whilst we worked to resolve this issue.

To report any issues, please contact 0333 200 1133 / helpdesk@nhs.net