Microsoft 365 Alert – Service Degradation – OneDrive for Business -Some users may be unable to access the OneDrive for Business service – FALSE POSITIVE

Announcements Sourav Nandi

02/01/2023 09:10:00 AM (GMT)

NHSmail Reference : INC33571405

Microsoft Reference : OD494003

Issue Status : FALSE POSITIVE

Issue Description : Some users may be unable to access the OneDrive for Business service.

More info : Users may be unable to access the OneDrive for Business service.

Scope of impact : Impact is specific to some users who are served through the affected infrastructure.

Final Update : 02/01/2023 16:45:00 PM– The investigation is complete and Microsoft has determined the service is healthy. A service incident did not actually occur.