Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may be unable to change captions or transcription languages during Microsoft Teams meetings – RESOLVED

Announcements Sourav Nandi

18/01/2023 15:48:00 AM (GMT)

NHSmail Reference : INC33852656

Microsoft Reference : TM498784

Issue Status : RESOLVED

Issue Description : Users may be unable to change captions or transcription languages during Microsoft Teams meetings.

More Information : Users may be unable to change captions or transcription languages during Microsoft Teams meetings.

Final Update : 20/01/2023 08:55:00 AM– Microsoft has enabled the captioning service on the remaining affected infrastructure, and we”ve subsequently confirmed resolution through monitoring service telemetry.

Scope of impact : Your organization is affected by this event, and any user attempting to change captions or transcription languages in meetings may be impacted.

Next steps : Microsoft is assessing their client update validation methodology so we can ensure that similar impact isn”t introduced in future updates.