INC33938944 – Teams Group Status – RESOLVED

Announcements, Service Issues Sourav Nandi

23/01/2023 14:45:00 PM (GMT)

Issue Status: RESOLVED

Issue Description: We are aware of an issue which has resulted in the status for a number of Teams in the Portal UI having been incorrectly changed to ‘Deleted’.

Final Update: 24/01/2023 15:17:00 PM –- A synchronization job to update the Teams group statuses in the NHSmail Portal has now completed to resolve the issue caused yesterday. All initial checks confirmed that the Teams group statuses now correctly align with Microsoft Exchange as expected. The NHSmail team are now monitoring the process and are working to identify the cause of the issue. We apologise for any inconvenience caused.

The NHSmail Service Desk can be contacted by calling 0333 200 1133 or sending a mail to helpdesk@nhs.net.