Microsoft 365 Alert : Service Degredation – Microsoft Teams – Some users can’t sign into Microsoft Teams using Zebra TC52 Android devices – RESOLVED

Announcements Sourav Nandi

07/12/2022 08:40:00 AM (GMT)

NHSmail Reference : INC33198489

Microsoft Reference : TM481218

Issue Status : RESOLVED

Issue Description : Some users can’t sign into Microsoft Teams using Zebra TC52 Android devices.

More info : Impacted is limited to Zebra TC52 users who have upgraded their Microsoft Teams app to the latest version.

Scope of impact : Your organization is affected by this event and users attempting to sign into Microsoft Teams on Zebra TC52 Android devices who have upgraded to the latest version are impacted.

Final Update : 19/01/2023 11:30:00 AM – Microsoft has confirmed via telemetry the fix has been fully deployed to the affected users, and impact is now remediated.

Root cause : The latest version of Microsoft Teams introduced a code issue that is preventing user sign in on Zebra TC52 Android device, leading to impact.