INC32548951 – Licence onboarding issue – RESOLVED

04/11/2022 16:00:00 PM (BST)

Microsoft Reference : 33712096

Issue Status : RESOLVED

Issue Description : Unfortunately, we are unable to onboard licences to the tenant due to an issue with Microsoft’s Allotment API.

Final Update : 08/11/2022 11:30:00 AM – Microsoft identified the source of the issue and deployed a change to address the issue. NHSmail engineers have tested the API and the issue is resolved. We apologise for any inconvenience caused.

If you are experiencing any issues please contact the NHSmail Service Desk by calling 0333 200 1133 or sending an email to in the usual way.

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