Microsoft 365 Alert : Service Degradation – SharePoint Online – Users’ document search results may be stale in SharePoint Online and office.com – FALSE POSITIVE

Announcements Aftab Alam

06/09/2022 09:25:00 AM (BST)

NHSmail Reference : INC31468959

Microsoft Reference : MO426240

Issue Status : FALSE POSITIVE

Issue Description : Users’ document search results may be stale in SharePoint Online and office.com.

Scope of impact : This issue may affect any user searching for recently added or updated documents in SharePoint Online and office.com.

Final Update : 22/09/2022 15:17:00 PM – Microsoft started reverting the change in the affected environments, no services impacted.

Root cause : A recent change, intended to improve service flow, contains an issue which is resulting in this impact.