Microsoft 365 Alert : Service Degradation – Microsoft Teams – Guest Users may be unable to search within Microsoft Teams via any mobile devices – FALSE POSITIVE
19/07/2022 09:45:00 AM (BST)
Issue Reported : 19/07/2022 09:11:00 AM UTC
Microsoft Reference : TM402226
NHSmail Reference : INC30649724
Issue Status : FALSE POSITIVE
Issue Description : Guest Users may be unable to search within Microsoft Teams via any mobile devices
Final Update : 19/07/2022 11:00:00 AM – The investigation is complete and Microsoft have determined the service is healthy. A service incident did not actually occur.
Root cause : Impact is specific to some guest users who are served through the affected infrastructure.