22/07/2022 10:41:00 AM (BST)
Issue Reported : 22/07/2022 09:31:00 AM
Microsoft Reference : MO403687
NHSmail Reference : INC30703924
Issue Status : RESOLVED
Issue Description : Admins may experience delays to report data in the Microsoft 365 admin center.
More info : Impacted data reports include:
– Productivity Score
– Usage Report
Scope of impact : Impact is specific to some admins who are served through the affected infrastructure.
Final Update : 29/07/2022 13:25:00 PM – Microsoft confirmed that the fix has resolved the Usage Report data and Productivity Score report data delays for all affected admins and that the issue is resolved.
Root cause : An unexpected upstream data delay, in conjunction with a code regression, caused impact to data in various admin center reports.
Next steps : Microsoft are reviewing their update procedures to better identify similar issues during their development and testing cycles.
-Microsoft are identifying the underlying root cause of the upstream data delay which contributed to the impact.