Microsoft 365 Alert : Service Degradation – Microsoft 365 suite- Admins are experiencing delays viewing report data within the Microsoft 365 admin portal – RESOLVED

Announcements Aftab Alam

01/07/2022 09:57:00 AM (BST)

Issue Reported : 01/07/2022 01:30:00 AM

Microsoft Reference : MO396108

NHSmail Reference : INC30160753

Issue Status : RESOLVED

Issue Description : Admins are experiencing delays viewing report data within the Microsoft 365 admin portal

More info : The affected reports include:

Teams Activity report

SharePoint file report

OneDrive for Business file report

Scope of impact : This issue may potentially affect any of the admins attempting to view the above-mentioned report data.

Final Update : 04/07/2022 09:26:00 AM – Microsoft have confirmed via telemetry that the fix has resolved the data delay for all of the affected reports.

Root cause : An issue with the upstream data source is resulting in impact.

Next steps : To help prevent similar impact in the future, Microsoft are further reviewing the underlying cause of the upstream data source issue and how they can improve the remediation automation.