20/06/2022 12:14:00 PM (BST)
Microsoft Reference : PB234141
NHSmail Reference : INC29804532
Issue Status : RESOLVED
Issue Description : Users may intermittently be unable to sign into PowerBi.
Scope of impact : Your organization is affected by this event, and may intermittently impact any user.
Final Update : 20/06/2022 01:34:00 PM – Microsoft successfully deployed the fix to all affected environments, and confirmed after a period of monitoring that impact is no longer occurring.
Root cause : A recently enabled service change, intended to implement a new cache, unexpectedly resulted in impact to user access requests.
Next steps : Microsoft are reviewing the update procedures to better identify similar issues during their development and testing cycles.