07/06/2022 09:08:00 AM (BST)
Issue Reported : 07/06/2022 05:10:00 AM
Microsoft Reference : TM389699
NHSmail Reference : INC29439962
Issue Status : RESOLVED
Issue Description : Users may have issues creating and updating meetings via calendar in Microsoft Teams.
Scope of impact : Impact is specific to users who are served through the affected infrastructure.
Final Update : 07/06/2022 10:25:00 AM – Microsoft have successfully rerouted user connections to alternate infrastructure and confirmed impact has been remediated after a period of monitoring service telemetry.
Root cause : A section of database infrastructure, which aids the creation and updating process of meetings via the Microsoft Teams calendar, is unexpectedly performing below acceptable performance thresholds.
Next steps : Microsoft are analyzing performance data and trends on the affected infrastructure to help prevent this problem from happening again.