Microsoft 365 Alert : Service degradation – Exchange Online – Some users may be unable to access calendar settings in Outlook on the web – RESOLVED

13/06/2022 11:55:00 AM (BST)

Microsoft Reference : EX391766  

NHSmail Reference : INC29595791

Issue Status : RESOLVED

Issue Description : Users may be unable to access calendar settings in Outlook on the web.

More info: Users may receive the error message “Unable to load these settings. Please try again later.”

Scope of impact : Impact was specific to some users who were attempting to access Outlook on the web calendar settings.

Final Update : 20/06/2022 09:14:00 AM – Microsoft reverted the offending update and confirmed with affected users that the impact was remediated.

Root cause : A recent standard service update, inadvertently contains a code regression and is resulting in impact.

Next steps : Microsoft are reviewing our standard service update procedures, to help identify ways of catching similar regressions prior to deployment in the future.

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