Microsoft 365 Alert : Service degradation – Microsoft 365 Suite – Admins may experience delays for various Microsoft 365 usage reports – RESOLVED

Announcements Aftab Alam

16/05/2022 08:31:00 AM (BST)

Microsoft Reference : MO380236

NHSmail Reference : INC28975042

Issue Status : RESTORED

Issue Description : Admins may experience delays for various Microsoft 365 usage reports since Wednesday, May 11, 2022.

More info : Admins may experience delays for the following usage reports:

– License Activity.

– Microsoft 365 Apps Usage.

– Teams Activity.

Scope of impact : Impact is specific to any admin who is served through the affected infrastructure and attempting to view the aforementioned usage reports since Wednesday, May 11, 2022.

Final Update : 20/05/2022 03:31:00 PM – Microsoft confirmed that the backfill of usage reports has completed and the impact is remediated

Root cause : A problem with the upstream data source was causing delays with compiling usage reports.

Next steps : Microsoft are further investigating the problem with the upstream data source to further their understanding of how the delays took place and to prevent similar issues from occurring.