INC28780973 – Intermittent Portal Error – RESOLVED

Announcements Pratetee Maitra

03/05/2022 12:24:00 PM (BST)

Issue Status: RESOLVED

Description: The NHSmail Support Team have identified, via our internal monitoring systems, an intermittent issue when loading the NHSmail Portal. A small number of users may see an error message stating “Application Error” when trying to access the Portal website.

Final Update: 04/05/2022 09:27:00 AM – The root cause of the application error has been found and resolved, and the portal slowness has also been resolved after a restart of the exchange services.

To report any issues, please contact 0333 200 1133 / helpdesk@nhs.net