25/04/2022 01:20:00 PM (BST)
Issue Reported : 25/04/2022 07:50:00 AM
Microsoft Reference : MM364081
NHSmail Reference : INC28574122
Issue Status : RESTORED
Issue Description : Some users may experience intermittent failures and timeouts when accessing Microsoft Power Apps.
Scope of impact : Your organization is affected by this event, and any user may be intermittently impacted.
Current Update : 25/04/2022 03:16:00 PM – Microsoft identified that a section of infrastructure responsible for processing user requests, was unexpectedly performing below acceptable performance thresholds. They have optimized traffic and performance parameters on the affected infrastructure. They have confirmed impact has been remediated after a period of monitoring.
Root cause : High CPU usage led to an overload which resulted in impact.
Next steps : Microsoft are analyzing performance data and trends on the affected systems to help prevent this problem from happening again.