Microsoft 365 Alert: Service degradation – Microsoft Suite – Some Administrators are unable to replace their payment information within the Microsoft 365 admin center- RESOLVED

Announcements Aftab Alam

10-11-2021 03:04:00 PM (GMT)

Issue reported: 08/11/2021 10:12:00PM

Microsoft Reference : MO297423

Issue Status: RESTORED

Issue Description: Admins were unable to replace their existing payment method within the Microsoft 365 admin center.

More info: Admins were unable to replace their existing payment method. When attempting to select an alternate payment method, the tool wouldn’t finish processing the request.
Additionally, admins were unable to settle outstanding balances.

Scope of impact: Any admin attempting the affected functionality would have experienced impact.

Final Update – 11/11/2021 08:33:00 AM: Microsoft reverted the offending build and have performed internal validations to confirm the issue is now resolved.