OneDrive for Business Service Alert – Users’ OneDrive for Business storage limits are lower than expected – RESOLVED

10-09-2021 08:47:00 AM (BST)

Microsoft Reference : OD280960

Issue Status: RESTORED

Issue Description: Users’ OneDrive for Business storage limits were lower than expected.

More info: For users that were impacted, any quota which exceeded the 1TB storage, users may have only been able to see their content in read-only mode.

Whilst in read-only mode, users were able to access their content in OneDrive for Business, but were unable to make changes.

Scope of impact: This issue affected a large subset of users worldwide, who have a storage quota that exceeds 1TB.

Final Update – 10/09/2021 08:47:00 AM: Microsoft completed the mitigation efforts and confirmed that the issue has been successfully resolved. We appreciate your patience during the duration of this incident.

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