Microsoft Alert : Service Degradation – Exchange Online – Admins are receiving an error preventing them from syncing changes to a retention policy – Resolved

13-08-2021 03:38:22 PM (BST)

Issue Reported: 03/08/2021 11:05:00 AM

Microsoft Reference : EX275535

NHSmail Reference : INC22958107

Issue Status: Resolved

Issue Description: Admins are receiving an error preventing them from syncing changes to a retention policy.

More info: The issue as reported to us has been resolved and policies are syncing to the retention policy as expected; however, an error message is still displaying.

Admins will see an error that includes:  “… deployment has been interrupted by an unexpected Office 365 datacenter issue. Please contact Microsoft Support to fix the deployment issue.”

Scope of impact: Your organization is affected by this event, and any admin may experience impact.

Final Update – 13/08/2021 03:38:00 PM: Microsoft confirmed with your organization that this fix has removed the false error message, fully remediating impact.

 

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