Microsoft Alert: Service degradation – Microsoft 365 suite – Unable to access one or more Microsoft 365 services -RESOLVED

02-07-2021 03:15:05 PM (BST)

Issue Reported: 2/07/2021 14:30:00 PM

Microsoft Reference : MO266345

Issue Status: RESOLVED

Issue Description: Users may be unable to access one or more Microsoft 365 services. Users who are able to access the service may experience latency.

Scope of impact: Impact is specific to a subset of users who are accessing the service from geographical locations in Chile and surrounding areas.

Final Update – 02/07/2021 15:15:00 PM: Microsoft have identified that an issue within a local ISP’s infrastructure is resulting in impact and have confirmed that the Microsoft-managed environment is healthy and performing as expected.

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