Microsoft 365 suite service alert – Unable to access Microsoft 365 services – RESOLVED

29-07-2021 11:15:11 AM (BST)

Issue Reported: 29/07/2021 06:15:00 AM

Microsoft Reference : MO273940

Issue Status: RESTORED

Issue Description: Users may have been unable to access one or more Microsoft 365 services or experienced degraded functionality.

Scope of impact:  Impact was specific to users served through the affected third-party Internet Service Provider (ISP) infrastructure in Germany.

Final Update – 29/07/2021 10:46:00 AM: Microsoft has confirmed that redirecting user traffic to alternative channels has been successful in resolving the issue.

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