Microsoft Alert: Service degradation – Users notice that icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working – RESOLVED

19-05-2021 05:59:00 PM (BST)

Issue Reported: 10/05/2021 04:00:00 PM

Microsoft Reference : EX256425

Issue Status: RESOLVED

Issue Description: When clicking on the navigation icon links on the bottom portion of the browser window for other services, no action occurs. Users may notice that the first attempt works, but subsequent navigation between services doesn’t work.

Users can access the services using the navigation icons in the App Launcher on the upper-left portion of the page. Other options include using the Outlook desktop client or Outlook mobile app to access the services.

Scope of impact: Users may notice that some icon links in Outlook on the web between mail, calendar, and other services aren’t working

Current Update – 19/05/2021 10:05:00 AM: A recent configuration change corresponding with the Outlook on the web UI has incidentally impacted the functionality of the navigation icon links at the bottom of the page, leading to impact. The deployment of the additional targeted code fix has completed, and Microsoft have now confirmed with some impacted users that the issue is resolved.

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