• Error while sending emails via SMTP

    11-02-2021 01:39:00 PM (GMT)
    Issue Description: We are aware of an issue whereby a small number of accounts are experiencing issues while sending emails via SMTP.
    Current Update: (11/02/2021 14:15) – Accenture engineers have identified the cause of the issue and are performing the necessary remedial activities.

  • Error while sending emails via SMTP

    02-02-2021 03:44:00 PM (GMT)
    Issue Description: We are aware of an issue whereby a small number of accounts are receiving errors while sending emails via SMTP.
    Current Update: (03/02/2021 17:00) – NHSmail engineers have successfully completed the re-balance on a small number of targeted accounts. Since the re-balance no further issues have been observed.

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