These Cloud PCs allow for multiple users to share Windows 365 licenses in the following scenarios.
Dedicated Scenario – Ideal for shift workers and temporary staff:
- License Sharing: 3 users can share 1 Windows 365 Frontline License.
- Dedicated Cloud PCs: Each user gets their own Cloud PC.
- Connection Management: One user can connect at a time per license.
- Scalability: Deploying 2 licenses allows 6 users to connect, with 2 users accessing their Cloud PCs concurrently.
- Notifications: Users waiting for access will receive a notification (if all available licenses are in use.)
Shared Scenario – Great for short, occasional sessions for a cloud PC
- Shared Access: Multiple users can share 1 Cloud PC, with 1 concurrent user at a time.
- Notifications: Other users will see a notification in their Windows App informing them to wait until the session becomes available (if all available licenses are in use)
Next steps for Local Admins:
- Procure W365 Frontline Licenses: This should be done using the usual NHS method for procuring Licenses – Onboarding Guide for Local Administrators – NHSmail Support
- Request the provisioning of W365 Frontline Services: a ServiceNow request should be submitted containing all relevant information such as;
- ODS code
- List of users to receive Cloud PCs
- Amount and Type of W365 Frontline Licenses that have been procured and onboarded
This enhancement is designed to simplify operations and enhance flexibility for NHS teams.
For more information on the process of requesting W365 Frontline Cloud PCs, please visit the NHSmail Intune Operations Guide – NHSmail Support
| Last Reviewed Date | 10/09/2025 |
