• Information – Potential Mail Delivery Issue

    13/09/2024 17:50:00 PM
    We have identified an issue which will have impacted a subset of users. This issue will only have impacted mails sent to an nhs.uk address from external domain and will have resulted in a Non-Delivery Receipt (NDR) response delivered to the Sender

  • Information – Contact Volumes

    09/09/2024 14:00 PM
    Please be aware that due to recent updates to Multi-Factor Authentication (MFA) on the platform, the NHSmail Service Desk is experiencing a significantly higher volume of contacts than usual.

  • Information – MFA Enrolment

    02/09/2024 17:00:00 PM
    As a result of activities over the weekend to support the NHSmail Multi-Factor Authentication roadmap, we are receiving a significant increase in calls to the NHSmail Service Desk for support and guidance.

  • Information – Disablement of Uploading Custom Emojis in Teams

    21/08/2024 13:00:00 PM
    The ability for NHSmail users to upload and use custom Emoji’s within Microsoft Teams meeting chats will no longer be available. Any existing custom Emoji’s will be deleted as part of the disablement process

  • Information – Temporary Rollback of “Keep Me Signed-in” Option Disablement

    15/08/2024 16:30:00 PM
    We recently implemented a change to enhance security by disabling the “Keep Me Signed-In” option across our Microsoft 365 services. This change was intended to reduce the risk of unauthorised access, particularly on shared or public devices, by requiring users to re-authenticate each time they closed and reopened their browser.

  • Pelley Release – Content Summary

    The Pelley release was implemented on the evening of 29/07/2024 with new functionality.

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