• Clinical Safety

    The NHSmail Service is approved for the exchange of clinical/sensitive data in line with the National Clinical Safety Case.

  • Acceptable Use Policy

    Explains how the NHSmail service should be used and users’ responsibilities when consuming the services provided. It is your responsibility to
    ensure you understand and comply with this policy.

  • Access Policy

    NHSmail is available to organisations with a valid reason to use it. The NHSmail Access Policy provides full details.

  • Types of Account Status

    Summarises the different NHSmail user account statuses that are applied in the NHSmail Portal

  • Service Level Performance Summary

    A summary of Accenture’s monthly performance against the service levels agreed with NHS Digital to provide the NHSmail service.

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