TOR – NHSmail Support

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Requirements and Responsibilities

View the Terms of Reference (ToR) document

Upcoming Support Site Changes

We are introducing a new Support Hub that will gradually replace this support site.

Announcements

INC46885892 – RITM Status Incorrect in Support Hub – ONGOING 21/07/2026
Microsoft 365 Alert – Service Degradation – Microsoft Copilot (Microsoft 365) – Some users may be unable to drag and drop files to add references into Microsoft Copilot Notebooks – ONGOING 21/07/2026
Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may be unable to view mailbox storage data in Outlook and Outlook on the web – ONGOING 21/07/2026

Popular Articles

Acceptable Use Policy
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Third Party & Single Sign-On Certificate Renewal Guide
Setting a User Account Secret
Getting Started with MFA

NHS.net Connect
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