Reopening – NHSmail Support

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Reopening a Ticket

Guidance regarding re-opening tickets that are in the status 'Resolved'.

Upcoming Support Site Changes

We are introducing a new Support Hub that will gradually replace this support site.

Announcements

INC46767300 – Admin Hub Access – RESOLVED 11/03/2026
Microsoft 365 Alert – Service Degradation – Microsoft Defender XDR – Users may be unable to view Zero-hour auto purge (ZAP) email messages in Microsoft Defender for Office 365 quarantine – ONGOING 11/03/2026
Microsoft 365 Alert – Service Degradation – Microsoft Copilot (Microsoft 365) – Users are seeing under reported, inaccurate, or temporarily missing Copilot for Sales data in Microsoft Viva Insights – ONGOING 11/03/2026

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