Latest information on the final phase of implementing the improved shared mailbox naming convention for NAS managed organisations.

Latest information on the NHSmail service including NHSmail mass migration, a reminder to check your junk folder regularly, NHSmail IG live event, application account requests, the decommissioning of Skype for Business, Transport Layer Service (TLS) deprecation, using NHSmail on shared computers or unmanaged devices, Egress large file transfer web form for OWA users, external communication in NHSmail Microsoft Teams, risky login monitoring and the introduction of improved shared mailbox naming for shared mailboxes under the National Administration Service (NAS).

Latest information on NHSmail Refresh, NAS frequently asked questions update, Cyber security- how to report threats and checking junk email regularly.

Summary Cards provide a useful visual snapshot of the processes for the most common queries and actions relating to the National Administration Service (NAS).

This guide has been created to help you as a care provider, to get set up, orientate yourself with your user accounts and the processes you will use, to start using NHSmail straight away, whether for the first time, or if you are joining an existing care site

Organisations may have provisioned and maintained sponsored NHSmail accounts for community organisations such as Social Care sites, Pharmacies, Optometrists, GP Locums, Independent Midwives and Dispensing Appliance Contractors, which they have a close working relationship with, commissioned or otherwise