Introduction Communication
Teams Phone System for outbound calls lets you call patients and other external contacts through Microsoft Teams. It can be...
Teams Phone System for Outbound Calls
Call the mobile or landline telephones of patients through Microsoft Teams.
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Using Microsoft Teams for outbound telephone calls
To support GP practices, NHS England are releasing Teams Phone System for outbound calls. This is a nationally funded service provided at no cost for organisations that have requested to participate. -
Teams Phone System for outbound calls – Guidance for Local Administrators
To support GP practices with legacy telephony systems, Teams Phone System for outbound calls is being enabled on Microsoft (MS) Teams for some organisations. -
Teams Phone System for outbound calls Frequently Asked Questions (FAQs)
This article contains frequently asked questions about Teams Phone System for outbound calls, including guidance around getting started, key functionality and some simple troubleshooting tips
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