NHSmail O365 Shared Tenant Clinical Safety Case Report and Hazard Log

The Clinical Safety Case Report and accompanying Hazard Log details the clinical hazards associated with the design, development, and operation of the NHSmail O365 Shared Tenant

Hazard identification is undertaken using a Structured 'What If' (SWIFT) method which assesses the potential failure modes of each core component. The Initial Risk Rating (IRR) associated with each identified hazard is assessed considering any  existing  controls,  followed  by  a Residual  Risk  Rating (RRR)  with  any  additional  risk controls.

When submitting a clinical incident to the NHSmail helpdesk, it must be accompanied by a Clinical Incident Triage form. The NHSmail Clinical Safety Team will review the form and make an assessment based on the impact (or potential impact) to patient care.