Announcements

18/07/2025 17:30:00 PM
RESOLVED – We are aware of an issue where services to the NHS.net domain have become inaccessible. 

30/06/2025 16:55:00 PM
The issue with logging into the Egress add-in on outlook desktop is still being worked on by engineers in collaboration with Egress support

23/06/2025 09:29:00 PM
RESOLVED – Please be advised that the Co-pilot Chat feature has been temporarily disabled due to scaling issues within NHS.net Connect. NHS England and Microsoft technical teams are working through some technical issues, it does not impact Teams Premium or those organisations using licenced Co-pilot. We appreciate your understanding and patience during this process. Further updates will be provided as soon as they become available

Please note, as part of our scheduled maintenance on the NHS.net Connect platform, a certificate update has been made relating to the use of Single Sign-On (SSO) via ADFS for nhs.net

04/06/2025 17:50:00 PM
Some Organisation have been identified as using the Entra ID P2 licence in one or more of your User Policies

The Reilly release 1.2 was implemented on the evening of 03/05/2025 with new functionality and bug fixes

30/05/2025 01:00:00 AM
RESOLVED- We are aware of an issue where the NHSmail Portal is displaying an error once LOA’s have authenticated via MFA. This looks to be only affecting users of the NHSmail Portal with Local Admin privileges

25/05/2025 18:15:00 PM
RESOLVED – We are aware of an issue where the NHSmail Portal has become inaccessible displaying an error “Server Error in ‘/’ Application”

23/05/2025 16:00PM
RESOLVED – We are aware of some users unable to login to the NHS.net Portal via a standard browsing session. We are aware of users able to successfully log in to the Portal after clearing the web browser cache and/or using incognito mode.

22/05/2025 13:21:00 PM
To enhance the performance and reliability of the Windows 365 service, we have scheduled routine maintenance. This will take place during off-peak hours according to each client device’s local time to help reduce any potential disruption.