09/03/2026 05:00:00 PM We are introducing a new Support Hub that will gradually replace the current support site (support.nhs.net). The Support Hub will sit alongside organisations moving to the new NHS.net Connect offering and will provide a more modern and improved support experience. What changes might I notice? Over the…
09/03/2026 12:27:00 PM
ONGOING – Users are experiencing increased error rates and failures when accessing app entitlement APIs within Exchange Online
09/03/2026 8:25:00 AM
ONGOING – Some users’ Device Control policies are getting applied inconsistently in Microsoft Defender for Endpoint
06/03/2026 09:00AM
RESOLVED – We are aware of an issue whereby the nhs.net Portal is not accessible. Some users may experience a “Service is unavailable
04/03/2026 09:30 AM
RESOLVED- We have received a small number of reports from end users suggesting that there is a delay to sent mails being received by the intended recipient.
26/02/2026 08:42:00 AM
ONGOING – Some may users see incorrect service names and descriptions in Services and the Event Viewer upon upgrade to Windows 11
26/02/2026 8:55:00 AM
ONGOING – Users experience failures when importing solutions for Copilot Studio agents containing unstructured knowledge sources
24/02/2026 23:30 PM
RESOLVED -Engineers are currently investigating the issue and an update will be provided ASAP.
13/02/2026 – 09:45:00AM
During the software upgrade, users may be unable to authenticate via the Large File Transfer Service (LFTS). Users that have already authenticated to the Egress/Knowbe4 Large File Transfer Service prior to the upgrade, will be able to utilise the service as normal
10/02/2026 08:31:00 AM
RESOLVED – Mac users can’t download the Microsoft Teams desktop client through the Join Launcher
