• Information – TLS Deprecation Comms

    We are aware that a communication was sent out yesterday relating to a Microsoft decision to deprecate TLS 1.0 and TLS 1.1.

  • Information – Pritchard Portal Release – Rollback

    24/09/2024 00:00:00 AM
    Please note, as part of the investigation in response to INC45822751, the decision has been made to rollback the Pritchard Portal Release deployed on September 17th, 2024. The Portal will be reverted to the previous version which was named Pelley. This is a precautionary measure intended to restore stability across the platform

  • Information – Potential Mail Delivery Issue

    13/09/2024 17:50:00 PM
    We have identified an issue which will have impacted a subset of users. This issue will only have impacted mails sent to an nhs.uk address from external domain and will have resulted in a Non-Delivery Receipt (NDR) response delivered to the Sender

  • Information – Contact Volumes

    09/09/2024 14:00 PM
    Please be aware that due to recent updates to Multi-Factor Authentication (MFA) on the platform, the NHSmail Service Desk is experiencing a significantly higher volume of contacts than usual.

  • Information – MFA Enrolment

    02/09/2024 17:00:00 PM
    As a result of activities over the weekend to support the NHSmail Multi-Factor Authentication roadmap, we are receiving a significant increase in calls to the NHSmail Service Desk for support and guidance.

  • Information – Disablement of Uploading Custom Emojis in Teams

    21/08/2024 13:00:00 PM
    The ability for NHSmail users to upload and use custom Emoji’s within Microsoft Teams meeting chats will no longer be available. Any existing custom Emoji’s will be deleted as part of the disablement process

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