INC46635586 – Portal Slowness – RESOLVED
22/09/2025 17:00:00PM
RESOLVED – We are aware of an issue where the NHSmail Portal is experiencing slowness. Accenture engineers are investigating and updates will be provided as soon as possible
Announcements
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Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may be experiencing issues initiating SharePoint Workflow 2013 – NEW
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- Announcements
- Arpan Das
22/09/2025 09:15:00 AM
NEW -Users may be experiencing issues initiating SharePoint Workflow 2013 -
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Microsoft 365 Alert – Service Degradation – Microsoft Copilot (Microsoft 365) –Users’ prompt instruction rules may not provide a download link in Microsoft Copilot (Microsoft 365) as expected – NEW
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- Announcements
- Arpan Das
22/09/2025 09:06:00 AM
NEW – Users’ prompt instruction rules may not provide a download link in Microsoft Copilot (Microsoft 365) as expected -
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Microsoft 365 Alert – Service Degradation – Planner – Users attempting to utilize PLC may only see a link to Planner for access to associated plans, tasks, and management – ONGOING
- 18/09/2025
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- Announcements
- Arpan Das
18/09/2025 09:15:00 AM
ONGOING -Users attempting to utilize PLC may only see a link to Planner for access to associated plans, tasks, and management -
Microsoft 365 Alert – Service Degradation – Microsoft 365 suite – Users see duplicate meetings on their shared Exchange Online or Microsoft Teams calendar – ONGOING
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- Announcements
- Arpan Das
19/09/2025 08:56:00 AM
ONGOING – Users see duplicate meetings on their shared Exchange Online or Microsoft Teams calendar -
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Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may be unable to access specific archive mailboxes – ONGOING
- 17/09/2025
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- Announcements
- Sourav Nandi
19/09/2025 09:04:00 AM
ONGOING – Some users may be unable to access specific archive mailboxes -
Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users aren’t receiving up-to-date file search results in SharePoint Online – ONGOING
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- Announcements
- Sourav Nandi
19/09/2025 09:02:00 AM
ONGOING – Some users aren’t receiving up-to-date file search results in SharePoint Online -
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Microsoft 365 Alert – Service Degradation – Microsoft Viva – Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page – ONGOING
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- Announcements
- Arpan Das
17/09/2025 08:18:00 AM
ONGOING – Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page -
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INC46629141 – CIS2/Smartcard Issue – RESOLVED
- 15/09/2025
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- Announcements
- Arpan Das
15/09/2025 17:00:00 PM
RESOLVED – We are currently aware of an issue where some users are receiving errors using the CIS2/Smartcard system. Engineers are currently investigating the issue and an update with be provided as soon as possible -
INC46617847 – Intermittent Connectivity Issue – NHS.net Connect High Send Service – RESOLVED
- 11/09/2025
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- Announcements
- Sourav Nandi
15/09/2025 11:00:00 AM
RESOLVED – We are currently aware of a limited number of users experiencing intermittent connectivity issues when accessing the NHS.net Connect High Send service via the HSCN. Affected users may encounter error messages such as “Connection Failed” or “Connection Timed Out” within their application logs.
