Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may have seen their suggested replies in Microsoft Teams in English despite existing language settings – RESOLVED

Announcements Sourav Nandi

24/11/2025 08:38:00 AM

NHSmail Reference: INC46686728

Microsoft Reference: TM1185553

Issue Status: RESOLVED

Issue Description: Users may have seen their suggested replies in Microsoft Teams in English despite existing language settings.

Final Update: 24/11/2025 08:38:00 AM – Microsoft have confirmed that the fix has been fully deployed and that impact has been remediated.

Scope of impact: Any user may have been affected by this event, and the issue may have impacted users viewing suggested replies in Microsoft Teams.

Root cause: A regression with the language detection functionality for smart replies in Microsoft Teams impacted the language for suggested replies in Microsoft.

Next steps: Microsoft are reviewing their update procedures to better identify similar issues during their development and testing cycles.