Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may see their suggested replies in Microsoft Teams in English despite existing language settings – RESOLVED

Announcements Arpan Das

20/11/2025 09:30:00 AM

NHSmail Reference: INC46686728

Microsoft Reference: TM1185553

Issue Status: RESOLVED

Issue Description: Users may see their suggested replies in Microsoft Teams in English despite existing language settings.

Final Update: 25/11/2025 08:30:00 AM – Microsoft have confirmed that the fix has been fully deployed and that impact has been remediated.

Scope of impact: Any user may be affected by this event, and the issue may impact users viewing suggested replies in Microsoft Teams. This section may be updated as our investigation continues.

Root cause: A regression with the language detection functionality for smart replies in Microsoft Teams is impacting the language for suggested replies in Microsoft.