Microsoft 365 Alert : Service Degradation – Microsoft Forms – Users may be unable to access Microsoft Forms – RESOLVED
21/07/2022 09:21:00 AM (BST)
Issue Reported : 21/07/2022 04:10:00 AM
Microsoft Reference : FM402946
Issue Status : RESOLVED
Issue Description : Users may be unable to access Microsoft Forms
More info : Integrated services which may be affected include:
– Poll features in Microsoft Teams
– Forms tab in Microsoft Teams
– Quizzes in Assignments
Scope of impact : Any users routed through affected infrastructure may be impacted.
Final Update : 21/07/2022 11:04:00 AM – Microsoft have confirmed that re-routing traffic has remediated impact.
Root cause : A co-dependent service had been interrupted, which caused impact to Microsoft Forms.
Next steps : Microsoft are analyzing performance data and trends on the affected systems to help prevent this problem from happening again.