Microsoft 365 Alert : Service Degradation – Microsoft Teams – Guest Users may be unable to search within Microsoft Teams via any mobile devices – FALSE POSITIVE

Announcements Aftab Alam

19/07/2022 09:45:00 AM (BST)

Issue Reported : 19/07/2022 09:11:00 AM UTC

Microsoft Reference : TM402226

NHSmail Reference : INC30649724

Issue Status : FALSE POSITIVE

Issue Description : Guest Users may be unable to search within Microsoft Teams via any mobile devices

Final Update : 19/07/2022 11:00:00 AM – The investigation is complete and Microsoft have determined the service is healthy. A service incident did not actually occur.

Root cause : Impact is specific to some guest users who are served through the affected infrastructure.