Microsoft 365 Alert : Service Degradation – Microsoft Intune – Users can’t sync devices with the Microsoft Intune service – RESOLVED

Announcements Aftab Alam

10/01/2022 07:50:00 AM (GMT)

Issue Reported : 09/01/2022 09:00:00 AM (UTC)

Microsoft Reference : IT312941

Issue Status: RESTORED

Issue Description: Users were unable to sync devices with the Microsoft Intune service.

More info: Users may have also experienced issues with the following scenarios:
– Attempting to check-in devices
– Attempting to enroll devices
– Attempting to pass compliance checks
– New policies may have not be received by devices

Scope of impact: Any user located within the affected infrastructure may have been impacted.

Final Update – 10/01/2022 07:50:00 AM: After reviewing telemetry for some time, Microsoft confirmed that restarting the affected infrastructure has succeeded in remediating all impact.