Microsoft 365 Alert: Service degradation – OneDrive for Business – Users are unable to launch the OneDrive for Business iOS app – RESOLVED

Announcements Aftab Alam

26-10-2021 08:47:00 AM (BST)

Issue reported: 21/10/2021 09:05:00 PM

Microsoft Reference : OD292873

Issue Status: RESTORED

Issue Description: Users were unable to launch the OneDrive for Business iOS app.

More info: Users that hadn’t recently updated their OneDrive for Business App shouldn’t have seen this impact.

Scope of impact: Impact was specific to users who had updated the OneDrive for Business iOS app to the 12.53.10 version.

Final Update – 26/10/2021 08:47:00 AM: Microsoft received reports from users who have confirmed that downloading the latest version of the OneDrive for Business iOS app – version 12.53.21 – has mitigated impact for all of those who were affected.