Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may see repeated location prompts in Microsoft Teams for Mac – ONGOING

20/05/2026 08:37:00 AM

NHSmail Reference: INC46830993

Microsoft Reference: TM1315837

Issue Status: ONGOING

Issue Description: Some users may see repeated location prompts in Microsoft Teams for Mac.

More info: This issue affects macOS versions 14, 15, and 26. Impacted users are unable to dismiss the following location prompt by clicking “Allow” or “Don’t allow.”:

“Microsoft Teams Modulehost would like to use your current location”

Workaround: Impacted users may be able to resolve the issue by manually enabling location access for Teams within macOS settings. To do so, go to “System Settings” > “Privacy & Security” > “Location Services”. Locate “Microsoft Teams” and “Microsoft Teams ModuleHost” and cycle the toggles on/off, then set it back to desired setting.

Current Update: 20/05/2026 08:37:00 AM– Microsoft has identified that a recent macOS security update doesn’t store users’ location permission selections for Teams as expected, resulting in repeated location prompts. They are working with Apple to better understand the change and identify a resolution. In parallel, they are investigating a potential fix within Teams to mitigate the repeated prompts. Additionally, they have provided a workaround for this issue in the “More info” section of this communication.

Scope of impact: This issue impacts some Microsoft Teams for Mac users who have location access enabled in Teams settings.

Root cause: A recent macOS security update doesn’t store users’ location permission selections for Teams as expected, resulting in repeated location prompts.

Next update by: Wednesday, May 20, 2026, at 3:00 PM UTC