Microsoft 365 Alert – Service Degradation – Power BI – Users may be unable to send subscription emails to external users in Power BI – ONGOING

Announcements Arpan Das

30/01/2026 08:50:00 AM

NHSmail Reference: INC46737632

Microsoft Reference: PB1224494

Issue Status: ONGOING

Issue Description: Users may be unable to send subscription emails to external users in Power BI.

Current Update: 07/04/2026 08:57:00 AM–Microsoft has started the deployment of the fix, which they anticipate may be fully deployed by May 2026. They will aim to provide an updated resolution timeline by their next scheduled update.

Scope of impact: Impact may occur for all users attempting to send subscription emails to external users in Power BI.

Root cause: An influx of automated email traffic from Power BI subscriptions resulted in impact to external subscription email delivery.

Next update by: Monday, April 20, 2026, at 11:30 PM UTC