Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users’ query responses from the Facilitator agent in Microsoft Teams meetings are delayed up to 25 seconds – ONGOING

11/02/2026 09:27:00 AM

NHSmail Reference: INC46732561

Microsoft Reference: TM1221897

Issue Status: ONGOING

Issue Description: Users’ query responses from the Facilitator agent in Microsoft Teams meetings are delayed up to 25 seconds.

More info: Delays are specific to open-ended questions in the meeting chat from the meeting participants to the Facilitator agent.

Current Update: 11/02/2026 09:29:00 AM – Microsoft’s solutions have addressed the impact in all affected regions and they are monitoring these regions to ensure the service remains healthy.

Scope of impact: This issue may affect any user in Microsoft Teams meetings attempting to ask open-ended questions in meeting chats from the meeting participants to the Facilitator agent.

Root cause: An unusual influx of request traffic pertaining to user authentication when utilizing Facilitator for open-ended questions in meeting chat resulted in impact.

Next update by: Friday, February 13, 2026, at 2:30 AM UTC