Microsoft 365 Alert – Service Degradation –   Microsoft Teams – Users may be shown the same meeting room repeatedly when selecting ‘Add Location’ to a Microsoft Teams meeting – ONGOING

25/04/2025 08:57:00 AM

NHSmail Reference: INC46513468

Microsoft Reference: TM1061513

Issue Status: ONGOING

Issue Description: Users may be shown the same meeting room repeatedly when selecting ‘Add Location’ to a Microsoft Teams meeting.

More info: Users may be shown repeated meeting rooms when selecting ‘Add Location’ to a Microsoft Teams meeting from the Microsoft Teams calendar, even when the provided room is outside the building room list.

Current Update: 09/06/2025 08:36:00 AM – Microsoft are continuing to actively monitor the fix as it progresses so they can confirm and provide an estimated resolution time. In parallel, as they expect end users to gradually experience relief as the fix progresses, and they are awaiting initial feedback from users” representatives confirming whether impact is being alleviated.

Scope of impact: Any user may be shown the same meeting room repeatedly when selecting ”Add Location” to a Microsoft Teams meeting.

Root cause: Changes within a recent regularly scheduled service update are resulting in impact.

Next update by: Tuesday, June 10, 2025, at 11:00 AM UTC