INC46538533 – Portal inaccessible – RESOLVED

Announcements Habiba Tabasum

25/05/2025 09:45:00 AM

Issue Status: RESOLVED

NHSmail Service Bridge Reference: INC0312206

Issue Description: We are aware of an issue where the NHSmail Portal has become inaccessible displaying an error “Server Error in ‘/’ Application”.

Final Update: 25/05/2025 18:15:00 PM – Following a period of consistent monitoring over the course of the day, and with no further reports of issues via our internal monitoring service or end users, this incident is now Resolved.

If you require additional help and support, the NHS.net Connect helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net.