Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may see a new “Content Freshness” template option when creating pages in SharePoint Online – RESOLVED
07/11/2025 08:10:00 AM
NHSmail Reference: INC46676581
Microsoft Reference: SP1030180
Issue Status: RESOLVED
Issue Description: Users may see a new “Content Freshness” template option when creating pages in SharePoint Online.
More info: Selecting the “Content Freshness” template option has no functional impact. If users encounter the option for the template, they can ignore it and continue using other templates without issues. Affected users may also see the option appear in List Settings or the Content Type editing panel.
Final Update: 08/01/2026 08:54:00 AM – Microsoft’s fix deployment completed, and after a period of monitoring, they have confirmed impact was remediated.
Scope of impact: Users creating pages in SharePoint Online may be impacted.
Root cause: A recent deployment incorrectly enabled this feature in the affected environment.
Next Steps: To help prevent similar impact in the future, Microsoft are further reviewing their deployment release procedures to ensure features aren’t enabled incorrectly.