Microsoft 365 Alert – Service Degradation – Power Apps in Microsoft 365 – Users intermittently can’t access the homepage for Microsoft Power Apps and remain stuck on a loading page – RESOLVED

10/07/2025 08:32:00 AM

NHSmail Reference: INC46577355

Microsoft Reference: MM1113060

Issue Status: RESOLVED

Issue Description: Users receive an error when launching the Microsoft Teams desktop client or web app.

More info: Users can refresh the page to bypass the loading screen.

Final Update: 15/07/2025 09:25:00 AM – Microsoft have previously mentioned deployment process of the new fix is still in progress and taking an extended period of time. Based on their current estimates, they now anticipate the deployment will have completed by their next scheduled communication update, at which point they will have also tested their solution to verify that it addresses the remaining impact.

Scope of impact: Your organization is affected by this event and any user attempting to access the homepage for Microsoft Power Apps is impacted.

Root cause: A recent regular service update which contains a code misconfiguration that’s causing impact.

Next steps: Microsoft are reviewing their validation and updating procedures to better detect and prevent issues like this prior to deployment in the future.