Microsoft 365 Alert – Service Degradation – Microsoft Dataverse – Users were unable to access your environment – RESOLVED

11/05/2026 12:39:00 PM

NHSmail Reference: INC46822401

Microsoft Reference: DV1307287

Issue Status: RESOLVED

Issue Description: Users were unable to access your environment.

Current Update: 11/05/2026 12:40:00 PM Failover of the affected storage infrastructure has completed. Following a period of monitoring, Microsoft confirmed via service health diagnostics that users can access your environment.

Preliminary Root Cause: A high resource utilization within a portion of database infrastructure supporting access to Dataverse environment.

Next Steps: Microsoft are reviewing their code for improved performance and potential automated recovery options to reduce or avoid similar issues in the future.

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