Microsoft 365 Alert – Service Degradation – Microsoft Purview – Admins may be unable to see the list of policies they have created in the Communication Compliance portal – RESOLVED
06/05/2025 09:15:00 AM
NHSmail Reference: INC46521565
Microsoft Reference: MP1068460
Issue Status: RESOLVED
Issue Description: Admins may be unable to see the list of policies they have created in the Communication Compliance portal.
More info: Additionally, admins may be unable to access or create policies within the Communication Compliance portal.
Final Update: 12/05/2025 07:40:00 AM – Microsoft have successfully reverted to a previous build and confirmed after an extended period of monitoring that impact has been remediated.
Scope of impact: Impact is specific to some admins who are served through the affected infrastructure.
Root cause: A recent update to improve the Communication Compliance portal functionality has caused impact.